Australian Business ! We Ship all around the world

FAQ

All items are Made in Store by Rainbow Skye Designs we do not Drop ship everything is sent from our workshop in gawler SA.

Please allow time for us to make each item roughly 1-2 weeks depending on your order and stock at the time . 

if needing something urgent please message us beforehand.

You are welcome to pick up your orders or Postage is available .

 

What payment methods can be used?

Afterpay- Buy now pay later with afterpay - 

Klarna  

Paypal Express Checkout For instant payments.

Visa, Mastercards and Amex and bank transfer/deposits

zippay can be manually done by the one off credit card payment . Cad details are supplied by zippay on your app . 

 

 

 

                              

 

SHIPPING POLICY

DOMESTIC

Shipping is a flat rate of $10.80 on all orders - this includes tracking so you can keep track of it and when it will arrive.

We  use Australia Post 

Australia Post times are 2-10 days depending where you are.

If at any time your parcel can not be tracked by non scans by Australia post please get in contact with us so we can find where your parcel , and  put in a investigation with Australia post.

Once a parcel leaves my hands it is out of our control as we put our trust in Austrslia Post to deliver your parcels safely and in a timely manner. If all else Fails we will help by offering a refund or remake your items for you.

If a shipment says delivered we no longer can help locate your parcel as it’s solely in the hands of australia post , a police report may need to be done if you think your parcel has been stolen from your address. 

 

INTERNATIONAL

International shipping is now available World Wide .parcels may take a little longer to get to you, so please order in a timely manner to receive your gifts. 

 

 PRIVACY!

All Card Details, Mailing Address and private information are kept safe and are not provided to a third party, all stay to the property of rainbow skye designs.

We will Not give out your details to anyone with out your permission.

All designs ( including  photographs , sayings, words and dates ) remain property of Rainbow Skye designs once provided for us to use. All products deemed fit for advertising will be used as such and labelled on the website and social media platforms.

If this does not suit you , please ensure to let us know when ordering.